TERMS OF USE

1. INTRODUCTION

This document (together with the documents mentioned in it) establishes the conditions governing the use of this website and the purchase of products on it (hereinafter, the "Conditions").

Please read the Conditions carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Conditions, so if you do not agree with all the Conditions, you should not use this website.

These Conditions could be modified. It is your responsibility to read them periodically, since the conditions in force at the time of use of the website or execution of the Contract (as this is defined below) will be those that are applicable to you.

 

2. HOW TO PLACE AN ORDER

  1. Select the article.
  2. Choose the desired size. For this you have a "size guide" where you can check the measurements for each of the sizes.
  3. Add the item to the shopping cart using the "Add to cart" button.
  4. Check that the order is correct, modify the quantity if you wish and select the "Buy" button.
  5. Enter the contact information, the shipping address and press the "Continue" button. 
  6. Select a payment method and enter your payment details.
  7. Click on “Finish order”.

    A few minutes after making the purchase you will receive a confirmation email with the details of your order. As soon as your order is ready to be shipped, we will notify you by email.

     

    3. AVAILABILITY OF PRODUCTS

    All product orders are subject to product availability. In this sense, if there are difficulties regarding the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you can order. If you do not wish to order such substitute products, we will refund any amount you may have paid.

     

    4. REFUSAL TO PROCESS AN ORDER

    We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content on this website. Although we will do our best to always process all orders, there may be exceptional circumstances that force us to reject the processing of an order after having sent the Order Confirmation, so we reserve the right to do so at any time, at our sole discretion. discretion.

    We will not be responsible for the fact of removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content on the website, or for refusing to process an order once you have received it from us. We have sent the Order Confirmation.

     

    5. PRICE AND PAYMENT

    The price of each product will be the one stipulated at any time on our website, except in the case of manifest error. Although we try to ensure that all prices listed on the page are correct, errors can occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and you will be fully refunded any amounts that have been paid.

    We will not be obliged to supply you with any products at the incorrect lower price (even if we have sent you the Dispatch Confirmation) if the price error is obvious and unambiguous and could reasonably be recognized by you as an incorrect price.

    The prices on this website include VAT, but exclude shipping costs, which will be added to the total amount due as set out in our Shipping guide.

    Prices may change at any time, but (except as set out above) any changes will not affect orders for which we have already sent you a Dispatch Confirmation.

    Once you have made your purchases, all the items you wish to buy will have been added to your basket and the next step will be to process the order and make the payment.

    You can make the payment with Visa, Mastercard and American Express cards, and with PayPal.

    By authorizing the payment you are confirming that the credit card is yours or that you are the legitimate holder of the gift card or credit card.

    Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any Contract with you.

     

    6. RETURNS OF DEFECTIVE PRODUCTS

    In cases where you consider that at the time of delivery the product does not comply with the provisions of the contract, you must contact us immediately at hola@brecciaindust.com indicating the item's data as well as the damage caused. suffers, or by calling the number 659 230 221 where we will tell you how to proceed.

    You can return the product by delivering it to your home to a courier that we will send.

    We will proceed to carefully examine the returned item and notify you by e-mail, within a reasonable period of time, if it is appropriate to return or replace it (if applicable). It will be returned or replaced as soon as possible and, in any case, within 30 days from the date on which we send you an email confirming that the non-compliant item is returned or replaced.

    The amounts paid for those products that are returned due to a defect or defect, when it actually exists, will be fully refunded, including the delivery costs incurred for delivering the item to you. The return will be made in the same means of payment that you used to pay for the purchase.

    The rights recognized by current legislation are protected.

     

    7. RETURNS AND EXCHANGES IN THE CANARY ISLANDS, BALEARIC ISLANDS AND INTERNATIONAL

    If you wish to change or return a product that has been delivered in the Canary Islands, the Balearic Islands or outside of Spain, you must contact us by sending an e-mail to cambios@brecciaindust.com (if it is a change) or to devoluciones@brecciaindust. com (if it is a return) to agree with us, or one of our representatives, the collection of the package.

     

    8. WRITTEN COMMUNICATIONS

    The applicable regulations require that part of the information or communications we send be in writing. By using this website, you agree that the majority of such communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and you acknowledge that all contracts, notifications, information and other communications that we send electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.

     

    9. VERBAL COMMUNICATIONS (via telephone)

    It may be the case that the information or communications that we provide you are given verbally (via telephone). As a general rule, these data will always be backed up and will be similar to the information provided on this website and in these conditions, and we will try to leave a written trail of verbal communications whenever possible.

    If the case arises in which an alleged exchange has not been transcribed, it will be considered a human error without giving rise to future claims or compensation to the extent legally permitted. This condition will not affect your rights recognized by law.

     

    10. NOTICES

    The notifications that you send us must be sent by e-mail to hola@brecciaindust.com or by calling us at 659 230 221. In accordance with the provisions of the preceding clauses and unless otherwise stipulated, we can send you communications either by e-mail, or to the telephone number that you have provided when placing an order.

    It will be understood that the notifications have been received and have been correctly made when it can be proven that the electronic address as well as the telephone number correspond to the data specified by the recipient.

     

    11. EVENTS OUTSIDE OUR CONTROL

    We will not be liable for any breach or delay in performance of any of our obligations under a contract caused by events beyond our reasonable control ("Force Majeure Event").

    Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:

    • Strikes, lockouts or other industrial action.
    • Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparations for war.
    • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
    • Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
    • Inability to use public or private telecommunication systems.
    • Acts, decrees, legislation, regulations or restrictions of any government or public authority.
    • Strike, failures or accidents of maritime or fluvial transport, postal or any other type of transport.

    It will be understood that our obligations derived from the contracts will be suspended during the period in which the Cause of Force Majeure continues, and we will have an extension in the term to fulfill said obligations for the time that is necessary for us to do so. We will use all reasonable means to bring the Force Majeure Event to an end or to find a solution that allows us to perform our obligations under the contract despite the Force Majeure Event.

     

    12. APPLICABLE LAW AND JURISDICTION

    The use of our website and the contracts for the purchase of products through said website will be governed by Spanish law.

    Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

    If you are contracting as a consumer, nothing in this clause will affect the rights that current legislation recognizes as such.

     

    13. COMMENTS AND SUGGESTIONS

    Your comments and suggestions will be well received. Please send us your comments and suggestions through our contact email hola@brecciaindust.com